10 Years of Fresh Flow Direct Marketing

By -

It’s January 2022, and it’s Fresh Flow’s 10th birthday! We can’t believe that Fresh Flow is now 10 years old.

Where did it all begin?

Before Fresh Flow was established in 2012, Our director Lois started out as a sole trader telemarketer in 2008 while still in university. As business growth came quickly, Lois made the decision to set up Fresh Flow Direct Marketing to increase the telemarketing capacity.

So what has happened over the past 10 years?

These past 10 years have flown by, and with so much we have achieved we have a lot to be proud of. So, in today’s blog post, we thought we would talk about some of the things that have happened over the past 10 years of Fresh Flow:

  • Always at the heart of the valleys

    From starting out in our small shop front office in Tonypandy, to our current residence here in Upper Boat, as the company has grown, we have expanded and moved into bigger and better offices. However, being at the heart of the valleys has always been important to us. That’s why we are proud to be based in Pontypridd and we are always promoting what the Valleys have to offer. We’re passionate about staying north of the M4 and we’re committed to offering sustainable employment in communities that are often forgotten or written off.

  • 10 years of fantastic clients

    Without our clients, we wouldn’t be where we are today.  Even a decade later, we are still working with some of our first ever clients. How crazy is that!?

    Over the past 10 years, we have worked with a wide variety of clients from many different sectors. From training & education, to engineering and cleaning, right through to Universities, NHS Healthboards and Government organisations, we love the variety of clients partnering with us! Working with so many kinds of clients has allowed us to continue to grow, learn and adapt so that we are always providing the best services to our clients.
  • Expanding our services

    Fresh Flow currently offers a whole range of B2B lead generation to help our clients grow their sales pipelines, from digital marketing through to outbound telemarketing and a whole host of extras in between!

    However rewind to the very beginning and we solely offered telemarketing. As the company has grown, we have developed and progressed to offer a full range of direct marketing solutions to help b2b businesses grow their sales pipelines. Some of the services we now provide are:

    – Outbound telemarketing
    – Inbound call catching
    – Email Marketing
    – Search Engine Optimisation
    – Pay Per Click Advertising
    – & so much more!

  • Overcoming disasters out of our control

    The year 2020 threw every obstacle at us that it could, and we’re not just talking about Covid-19! Early 2020 our office was unfortunately hit by horrendous floods, which resulted in our office being under 5 foot of water!

    Discovering that the Fresh Flow offices had been hit by these floods was devastating, and it was heart breaking to come into the office once it was safe to do so and see the damage that was caused. However, as we always do, we persevered and got through it, and we were back up and running in no time thanks to the lovely people over at Alcumus who gave us a temporary home while the office was repaired.
  • The continued growth of the Fresh Flow family

    As business grew, so did Fresh Flow. It’s always an achievement for us when we get hire new members of staff to be a part of the Fresh Flow family.

    The faces that have been a part of Fresh Flow for the past 10 years have all contributed into our growth and all bring unique qualities and skills into the office. We really do think the Fresh Flow team are a great bunch, (Not that we are biased at all 😊) and without them, we wouldn’t be where we are today
  • Making memories

    From Christmas dos, going out for food and even days out, the Fresh Flow family have made many memories over the past 10 years. In our next blog post, we are going to take a trip down memory lane sharing some of our favourite pictures form the past 10 years. We’ve been to theme parks, surfing, played crazy golf and foot golf, been bowling, done beach Olympics and all sorts, all whilst making memories and rewarding our epic team for their fantastic work!

What is to come over the next 10 years?

The past 10 years of Fresh Flow have been amazing, and despite some of the small bumps along the road we are proud of how far we have come. We wouldn’t be where we are now without the support from our friends, families, clients and Fresh Flow team, so thank you!

As for the next 10 years, here’s what our founding Director Lois Franks has to say:

Fresh Flow continues to go from strength to strength and I’m so proud of all we’ve achieved over the last decade. According to Forbes, only 50% of businesses make it past five years, and whilst it’s certainly been challenging at times(!) to make it to 10 years is a huge achievement. I’m looking forward to the next decade where we will continue to build on our solid foundations, staying true to our values and delivering with success and integrity in every area. We have ambitious plans for our continued growth and development and look forward to journeying with you!’

Back to Fresh Ideas