Customer Service

Our defined company culture helps to maintain our status as a leading business development agency. All our staff have signed up to a customer service charter which is well – embedded in our organisation.

  • I will strive to meet, and aim to exceed agreed client targets
  • I will commit to being an active member of the team
  • I will take ownership for projects I am working on
  • I will be honest and truthful in all my work
  • I will strive to meet the company’s quality standards
  • I will communicate with all my colleagues and with clients
  • I will participate in training organised by the company and will proactively make use of the company library to improve my knowledge
  • I will strive to treat all colleagues with respect
  • We strive to offer a flexible, transparent and approachable service, meaning we’re always on hand to review activity, offer feedback or answer any questions.

    As an extension of our clients’ organisations, we are seamless in the way we partner together, as we fully integrate and unite.

    Call us today to book your free marketing audit
    01443 440080