Vision and Values

Fresh Flow Direct Marketing exists to provide high-quality, sales-ready leads and appointments to our clients with the goal of growing their sales pipelines and helping them secure new business.

This is completed through a professional, relational and an innovative approach to direct marketing.

We hold to three core values in our business:

Relationship

We are passionate about building relationships both with and for our clients. As such we pride ourselves on our warm, personable and flexible approach. During the first few months of experiencing our service, you’ll quickly become more aware of the many ways in which we offer substantially more than our competitors. Quite simply we keep the promises that other companies only make!

We work in partnership, building strong, honest relationships with our clients.

This means we invest time getting to know your business, to ensure we effectively achieve planned results, surpassing your every need.

We know that as we represent our clients, we need to partner with them in an effective and respectful way. That means no begging, and no cringe-worthy performances that could damage our clients’ sterling reputations. We’re polite, respectful and courteous, being confident in the brands we represent; integrating into your business as much as possible. We try and make it as easy as possible for our clients to use our range of marketing services on a regular basis.

Maintaining Client Reputations and managing your expectations is our main focus and we go out of our way to make sure we work together with our clients to help them maintain sustainable growth.

Excellence

Our desire is to break away from the traditional, predictable telemarketing agencies who use brash, untrained  telesales reps. We seek to provide our clients with a superior quality service that exceeds their expectations every time.

Every member of the Fresh Flow  team is a highly skilled and intelligent individual, that has been specifically trained in our field. We’re very dedicated in everything we do. All our staff are determined, motivated and want to be the best they can be because they care!

Profitability

We know that if we can’t produce results, there’s no place for Fresh Flow in the market. We’ve heard too many stories of high investments yielding less than impressive results when it comes to lead generation and broader marketing activity!

At Fresh Flow, we proactively serve our clients, tailoring campaigns specifically satisfying their quantifiable needs, ultimately ensuring a maximum return on their investment.

It’s all about the results!