Case Studies

Marketing with a Community Spirit When it comes to marketing, especially telemarketing, many companies are concerned about the values and ethics held by the marketers. We hear horror stories about the illegal and unethical practices of cold-callers and flagrant invasions of

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Fresh-flow

If a potential customer calls and reaches your answerphone, what sort of impression does that leave? If a potential customer calls and is unable to hear you properly because you’re travelling or have heavy machinery running, what sort of impression

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